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May 2026

What to Do When a Pipe Bursts

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A burst pipe can release 100+ gallons of water per hour. Acting fast in the first few minutes makes an enormous difference in how much damage you end up with. Here's what to do.

Step 1: Shut Off the Water Immediately

Find your main water shutoff valve and close it. This is usually near the water meter — in the utility room, basement, or outside near the foundation. Every household member should know where this is before an emergency happens.

Step 2: Turn Off the Electricity If Water Is Near Electrical

If water is near outlets, appliances, or your electrical panel, shut off the power at the breaker before entering the area.

Step 3: Drain the Lines

Open cold water taps throughout the house to drain remaining water from the system. Flush all toilets once to clear what's in the tanks.

Step 4: Call a Plumber

Even if the leak appears minor, a burst pipe often means there's a larger failure or weakness in the system. A licensed plumber can assess the full scope of damage and make permanent repairs.

  • Document the damage with photos for your insurance claim
  • Move furniture and valuables out of wet areas immediately
  • Start drying out affected areas with fans to prevent mold

Need help? We're here.

River City Plumbing serves Austin, TX and surrounding areas. Contact us today for a free quote.

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